Got a question?
Check out our FAQs below.

If you’re already a member of RiseUp, you can chat to our team in the app.

RiseUp is the financial wellbeing app that helps you get on top of your finances, feel good about your spending, and save for whatever makes you happy. 

With one monthly subscription, you’ll have all the tools, support and confidence you need to change your money mindset and grow your savings. 

  • Get a monthly forecast of how the month will end, before it begins
  • Aggregate all your accounts, spending and expenses in one place
  • Get insights and recommendations to help you save
  • Set goals and get regular updates on your progress 
  • Share tips and tricks with a thriving community 
  • Get support from actual humans

Sign up is quick and easy. Simply register here and then download the RiseUp app. You can be up and running in less time than it takes to make a coffee.

When you join RiseUp we’ll give you a 7 day free trial, during which you can cancel any time, so you can give us a try and see what you think before you pay.

You’ll have the option to choose from one of our three subscription plans. A monthly subscription costs £9.99/month. We also offer a quarterly subscription for £25.99 (or £8.69/month), and a yearly subscription plan for £95.99 (or £7.99/month).

RiseUp is for anyone who wants to enjoy financial wellbeing. And that includes freelancers. To join RiseUp as a freelancer, all you need to do is:

  • Have separate business and private accounts
  • To get an accurate cash flow and monthly forecast, you need to have a (somewhat) stable monthly income. If your income fluctuates a lot every month, we recommend keeping all your business income in one account and then paying yourself a salary each month into your personal account. We can help you work out what that salary should be.

Our experts have helped thousands of families to get on top of their finances and grow their savings. Whether you need advice on improving your monthly forecast or tips on saving up for your wedding, we’re always happy to help.

Yes, you can add your partner to your account and achieve financial wellbeing together. You’ll share the same account and enjoy the same great tools and benefits, at no extra cost. Just head over to your Settings in the app:

👉 Select “Invite your partner” and input their details

👉 They’ll get an email inviting them to sign up

👉 They click the link in the email and complete their registration

Your monthly subscription fuels our mission to support your financial wellbeing and continually improve our product.

It also allows us to be independent. We have no hidden interests or agendas. No hidden clauses. And you’ll never see an ad trying to sell you something. Our success is purely dependent on the growth and satisfaction of our members. We grow together.

And it’s money well spent. On average, our customers see an improvement in their cash flow of £532 a month after just three months of using RiseUp (link to impact report).

Keeping you and your data safe and secure when you’re on RiseUp is our number one priority.

We have the strictest security standards and protocols in place, and we are registered with the Financial Conduct Authority.

RiseUp connects with your bank accounts using TrueLayer, the world’s leading open banking network. We have read-only access to your data, meaning we cannot do anything in your account, and we only see what you give us permission to see. You can check out TrueLayer’s Terms of Service and Privacy Policy for added peace of mind.

We also work in compliance with the UK’s Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your data is stored on Amazon Web Servers using the highest protection of data and systems going.

You can cancel your subscription at any time, here’s how:

👉 Head to Settings in the top right of the app

👉 Click “Subscription details” then “Manage Subscription”

👉 You can then select “Cancel plan”

You’ll be able to see under your subscription details that the app status is “Cancelled”. And if you change your mind, you can always renew your subscription later on.

If you’d like to permanently delete your account and data, you can do that through your settings, or get in touch through the in-app chat and we’ll be happy to help.

👉 Click on your Settings 

👉 Choose ”Profile”

👉 Click ”Delete my account and data” and confirm.


If you need any help with this, get in touch at